Senior Full Stack Engineer - Chief Technology Officer; CTO; Platform Engineer

Senior Full Stack Engineer - Chief Technology Officer (CTO) - Platform Engineer

Location:

Toronto, ON, CA, M5H 1J9

Brand: HSBC

Area of Interest:
Technology

Role Workstyle:
Hybrid Worker

Date: 1 Sept 2026

In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited.

Operating in Toronto, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group.

We have different capabilities that provide tools and processes to facilitate the functions, business, and entities with their service management responsibilities.

HSBC is one of the largest banking and financial services organizations in the world. Guided by our purpose of opening up a world of opportunity, our ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything we do.

Join Chief Technology Officer (CTO) Platforms as a Senior Full Stack Engineer focused on app.hsbc with end-to-end responsibility for one or more platform products and services. This is a hands‑on leadership role that balances new delivery with the ongoing remediation of technical debt and the improvement of engineering standards across development pods. You will set a technology strategy that improves reliability and release cadence while reducing production incidents.

The role operates in a regulated environment where safe predictable change and strong risk and control discipline are essential. Success means small regular non‑breaking releases improved operational readiness and measurable gains in service reliability. You will partner closely with key stakeholders to prioritize outcomes and manage trade‑offs across time risk and quality.

• Own end‑to‑end delivery across build test release and run for platform products and services
• Set and communicate technology strategy balancing business delivery with ongoing technical debt remediation
• Improve development pods and ways of working measured through fewer production incidents and increased release cadence
• Advance engineering excellence including automation strong testing discipline code quality continuous integration and continuous delivery (CI/CD) maturity and operational readiness
• Design reliability into services by addressing non‑functional requirements including performance resilience observability and recoverability
• Ensure safe predictable change through small regular non‑breaking releases plus release execution change management and operational acceptance
• Run production support rituals including incident response problem management post‑incident reviews (PIRs) retrospectives and stand‑ups and ensure root causes are fixed
• Manage risk and control items proactively including vulnerabilities plus control and governance processes
• Prioritize work with stakeholders including Technology Owner (Tech Owner) Product Owner and Information Technology Security Officer (ITSO)
• Mentor colleagues to adopt platform capabilities through pairing documentation and knowledge sharing
• Own objectives and key results (OKRs) setting and review with regular check‑ins to track progress and outcomes
• Communicate progress and impact by sharing updates and achievements and identifying broader contribution opportunities for the team

• Bring strong full‑stack development and operations (Dev Ops) experience across build test release and run including Continuous Delivery practices
• Apply relational database experience with PostgreSQL preferred
• Use working knowledge of Unix with a solid infrastructure understanding and comfort operating across Unix and Windows environments
• Design and consume Hypertext Transfer Protocol (HTTP) application programming interfaces (APIs) such as Representational State Transfer (REST)
• Apply strong analytical problem‑solving and decision‑making skills to support delivery and improve production outcomes
• Show proven technical leadership through raising engineering standards coaching and improving team ways of working
• Demonstrate strong production support capability including observability…