Senior Infrastructure Engineer

About Redesign Group

The Redesign Group is a global technology and cybersecurity Solution Provider leveraging design thinking, interdependent subject matter expertise, and emerging technology solutions to help organizations achieve meaningful transformation. Our globally diverse team members, partnerships with strategic technology manufacturers, and cybersecurity services position us to be a business partner that’s ready for what’s next.

We live by our core values of operating in the service of others, being problem solvers, and focusing on long term partnerships. You’ll excel at Redesign if you thrive in a rewarding environment that moves quickly, challenges you to grow and fosters collaboration. We seek candidates with a hands-on customer-first approach, robust interpersonal and communication skills, strong work ethic and excellent time management.

While teamwork is expected, the ability to work independently in a fast-paced environment is crucial.

The Senior Infrastructure Engineer is responsible for designing and leading the delivery of customer infrastructure solutions within the professional services organization. This role develops implementation plans, mentors delivery engineers, and ensures successful project execution.

To be successful in this role, the Senior Infrastructure Engineer must have astrong work ethic and a hands-on approach to customer interaction and time management. Robust interpersonal and communication skills with a customer-first approach are essential. While teamwork is expected, the ability to work independently in a fast-paced environment is crucial.

• Coordinate with the pre-sales engineering team to validate the solution.
• Lead architectural design and planning for customer projects.
• Develop deployment plans and technical documentation for mid-level engineers.
• Review and approve deployments performed by mid-level engineers.
• Mentor junior engineers and provide guidance on best practices.
• Collaborate with project managers and customers to align solutions with requirements.
• Participate in customer architecture discussions and technical reviews.

• Ability to travel up to 45% of the time for post-sales implementation at customer sites.

• Minimum 7 years of experience in an MSP, VAR, ISP, NOC, or enterprise IT environment. Excellent verbal, written, and presentation communication skills.
• Ability to positively influence customers by proactivelyidentifyingpotential issues and steering them toward effective solutions.
• Extensive experience with Dell/EMC storage solutions (Power Scale/Isilon,Power Store,Power Vault,Unity)
• Experience implementing andmaintainingVMware/Broadcom,HyperV, Nutanix, or Proxmoxenvironments and technologies.
• Experience with physical installation of rack-mounted equipment, including labeling, documentation, and cable management.
• Proficiency in installing,maintaining, and supporting critical platforms related to business workloads.
• Ability to troubleshoot configuration, software, and infrastructure problems using advanced tools (Wireshark, Windows Sysinternals, Fiddler,Netcat).
• Familiarity with Dell and Cisco To Rnetworking  technologies.
• Experience with networking/distributed computing technologies and services (DNS, L2/L3 networking, DHCP, VLANs, routing, VPN).
• Ability to develop and recommend innovative, automated, and scalable solutions to both non-technical and technical audiences.
• Extensive experience creating andmaintainingtechnical documentation (rack elevations, wiring diagrams, network diagrams, site surveys, audit reports).
• Experience with hyper-converged systems (VxRail/VMwarevSAN, Nutanix, Azure Stack).
• Knowledge of various backup/replication and storage technologies (Veeam, VMware vSAN, Net App, vSphere Replication, RP4VM).
• Ability to travel to customer locations for onsite support or hardware installations.
• Willingness towork offhours for planned maintenance, project implementations, or unplanned emergencies.

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field, or equivalent experience.
• Experience…