Director - Cybersecurity, Infrastructure & Operations

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

We are looking for an experienced and strategic technology leader to join our team as Director, Cybersecurity, Infrastructure & Operations. In this highly visible role, you will be responsible for shaping and leading our cybersecurity strategy while overseeing the security, reliability, and resilience of our technology environment. You will provide leadership across cybersecurity, infrastructure, cloud services, technology operations, disaster recovery, technology risk, and third‑party security.

Working closely with senior IT and business leaders, you will help ensure our technology platforms are secure, reliable, scalable, and positioned to support the future needs of the business. This is an exciting opportunity for a hands‑on leader who enjoys solving complex challenges, building high‑performing teams, and helping an organization navigate an evolving technology and cybersecurity landscape.

Develop and execute the organization’s cybersecurity strategy, roadmap, and maturity plan. Establish security policies, standards, controls, and governance practices. Identify emerging cybersecurity and technology risks and ensure appropriate safeguards are in place. Build security into new technologies, platforms, and transformation initiatives. Lead cybersecurity awareness and security culture initiatives across the organization. Provide leadership on emerging technologies and risks, including AI security and governance.

Lead the organization’s response to significant cybersecurity incidents and technology events. Maintain and continuously improve incident response, cyber recovery, and crisis management plans. Coordinate key internal and external partners during critical incidents. Communicate technology and cybersecurity risks clearly to senior leadership and the Board. Lead post‑incident reviews and drive improvements to strengthen future resilience.

Provide strategic leadership across critical technology services, including:
Cybersecurity and security operations;
Networks and connectivity;
Cloud platforms;
Data centres, servers, and storage;
Identity and access management;
End‑user and collaboration technologies. You will help ensure our technology environment is secure, reliable, scalable, and resilient while driving modernization, automation, and operational improvements.

Lead and support major infrastructure and cloud transformation initiatives. Help shape the organization’s cloud strategy, governance, and security. Ensure technology investments are secure, resilient, scalable, and cost‑effective. Partner with technology and business leaders to align transformation initiatives with organizational priorities. Support initiatives involving cloud migration, infrastructure modernization, disaster recovery, AI enablement, and digital transformation.

Lead technology resilience and disaster recovery strategies and programs. Ensure critical technology services can recover effectively from cyber incidents and major disruptions. Lead disaster recovery testing, cyber recovery exercises, and ransomware resilience initiatives. Identify, assess, and manage cybersecurity, infrastructure, data, AI, and third‑party technology risks. Provide leadership with clear insight into technology risks and recommended actions.

Partner with senior leaders across IT and the business to support strategic priorities. Act as a trusted advisor on cybersecurity, technology risk, infrastructure, and operational resilience.…