Senior IT Operations Analyst in Ontario

Step into a pivotal role at TD as a Senior IT Operations Analyst in Ontario, where you will enhance application systems support and operational effectiveness. Focus on minimizing risks while improving service quality for clients.

You’ll be responsible for managing incidents, overseeing application support, and ensuring adherence to established service levels. This position requires collaboration with various teams to streamline processes and enhance stability across production environments. Leverage your technical skills to create a reliable and client-focused experience.

Key Responsibilities:

• Deliver effective support for applications and systems

• Oversee incident management and client communication

• Partner with stakeholders on timely application releases

• Conduct monitoring of system life cycles and improvement initiatives

• Ensure documentation reflects accurate support processes

Requirements:

•

Required:

Undergraduate degree or Technical Certificate

• 3-5 years of relevant operational experience

• Ability to handle complex application environments

• Strong problem-solving and communication skills

• Familiarity with disaster recovery planning

Join TD in Ontario and utilize your IT skills to support exceptional client outcomes.
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