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Analyst Services - Brookfield
Job Description & How to Apply Below
Step into the role of Analyst for Application Services at Brookfield in Toronto. Be a key player in the Business Application Services team, providing first-class support for our ERP systems.
Your role will involve troubleshooting issues, maintaining application settings, and enhancing user documentation. This collaborative environment focuses on efficiency and automation, requiring a detail-oriented individual who is adept at managing multiple requests. You'll work across diverse business sectors, ensuring operational excellence in real estate applications.
Key Responsibilities:
• Investigate and resolve incidents within defined SLAs
• Maintain application settings and perform necessary updates
• Document processes and create user guides
• Analyze issues and propose preventative measures
• Build and manage insightful reports and queries
Requirements:
• Bachelor's degree in Computer Science or similar
• 1-2 years of relevant experience in business applications
• Knowledge of ITIL processes and Service Now
• Excellent communication and customer service skills
• Basic SQL knowledge and experience with APIs preferred
Join Brookfield in making impactful contributions to our innovative real estate solutions.
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