Senior Associate – Technology Services Group

About the Role

Join a dynamic and engaging team that thrives on collaboration, innovation, and growth. The Senior Associate role within our Technology Services Group is an exciting, transformative opportunity to lead meaningful projects across diverse industries, shaping the future of technology and digital transformation. If you’re passionate about solving complex problems, mentoring teams, and delivering practical technology-enabled solutions, this role is for you.

• Growth Opportunities:
  Build your career through sophisticated clients, impactful projects, and continuous learning.
• Diverse Workplace:
  Collaborate with a team of professionals from unique backgrounds, fostering innovation and excellence.
• Flexibility and Autonomy:
  Enjoy the freedom to take ownership of your work, bring creative ideas to market, and drive meaningful results.
• Leadership Development:
  Develop your skills through two-way mentorship and career progression opportunities.

• Lead and support technology consulting engagements across digital transformation, technology strategy, systems implementation, data, cloud, cybersecurity, enterprise architecture, and related areas.
• Manage defined project work streams, including work planning, task coordination, progress monitoring, risk management, and the timely delivery of high-quality outcomes.
• Conduct quantitative and qualitative analysis to assess business needs, technology capabilities, operating models, industry trends, and potential solution options.
• Facilitate stakeholder interviews, workshops, and working sessions to gather requirements, validate findings, and build alignment around proposed solutions.
• Lead the documentation and validation of business, functional, technical, data, and user requirements.
• Assess current‑state systems, applications, processes, data flows, integrations, controls, and technology operating models to identify gaps, risks, and improvement opportunities.
• Design future‑state processes, technology solutions, target operating models, implementation roadmaps, governance structures, and performance measures.
• Support technology selection activities, including market scans, vendor assessments, requests for proposal, requirements evaluation, and solution comparisons.
• Develop clear, concise, and executive‑ready presentations, reports, process maps, requirements documents, business cases, and implementation plans.
• Lead or support system implementation and transformation activities, including planning, configuration, testing, data migration, deployment, change readiness, and post‑implementation support.
• Manage project governance activities, including status reporting, risk and issue management, decision tracking, resource coordination, and stakeholder communications.
• Translate complex technical concepts into clear, practical recommendations for technical and non‑technical audiences.
• Build trusted relationships with client stakeholders and communicate confidently with project teams, managers, senior leaders, vendors, and technical specialists.
• Identify emerging project risks and issues, recommend mitigation strategies, and elevate concerns appropriately.
• Support data analysis, reporting, and visualization activities to inform decision‑making and measure project outcomes.
• Support business development activities, including opportunity identification, proposal development, solution design, project scoping, and the preparation of client‑facing materials.
• Contribute to the development of intellectual capital, methodologies, tools, accelerators, and reusable assets for the Technology Services Group.
• Provide day‑to‑day direction, coaching and mentoring project teams; responsible for career management, professional development, and supporting employees through Optimus S ’s Career Development Program (CDP).
• Contribute to the life and culture of Optimus S .

• 6+ years of progressive experience in technology consulting, digital transformation, business analysis, systems implementation, technology strategy, project delivery, data, or a related field.
• Demonstrated experience leading project work streams or coordinating teams in a consulting,…