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IT Support Analyst Trading Operations
Job Description & How to Apply Below
Join TD as a Senior IT Support Analyst, providing premier technical assistance to our trading teams in Toronto, Ontario. Ensure optimal performance and support for all front-office technology needs.
This role focuses on delivering efficient and responsive IT support within a bustling trading environment. Your responsibilities will include managing requests for technical assistance and resolving issues related to various trading applications and technologies. Experience a rewarding environment where your contributions directly impact trading efficiency.
Key Responsibilities:
• Aid traders and sales professionals with technical support
• Oversee ticket management in Service Now and direct communications
• Solve a variety of IT issues from desktop to network
• Support Bloomberg and trading-related tools
• Coordinate incident resolution with internal teams and vendors
Requirements:
• 3-5 years of desktop support experience
• Proven ability to prioritize under tight deadlines
• Knowledge of security and data protection practices
• Familiarity with financial trading platforms
• Engage in flexible working hours as needed
Deliver effective IT solutions to ensure smooth trading operations at TD.
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