IT Support Specialist: ERP & POS Focus

Join as an IT Support Specialist specializing in ERP and Point-of-Sale systems, ensuring robust support for retail environments. Bridge the gap between technology and end users through effective troubleshooting.

Your primary responsibility will be to deliver exceptional technical support for users, whether in-person or remotely. With an emphasis on managing active directories and troubleshooting network issues, you will be vital in maintaining operational efficiency. Your flexibility to work various hours aligns with the critical needs of a retail setting.

Key Responsibilities:

• Support end users with technical inquiries across retail

• Troubleshoot and manage Point-of-Sale and ERP systems

• Install and configure HP retail hardware and cash registers

• Resolve general network connectivity and printer issues

• Aid in setting up new retail stores and supporting projects

Requirements:

• Minimum five years of end-user technical support experience

• Hands-on experience with Point-of-Sale and ERP systems

• Proficient in Active Directory and Azure Active Directory

• Strong understanding of Microsoft SQL Server

• Willingness to travel and work flexible hours

Leverage your skills to be a crucial component in retail IT support.
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