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Job Description & How to Apply Below
In this position, you'll join a vibrant team reporting to the Director of CE Corner. You will assist in daily educational operations, including addressing user inquiries and navigating accreditation submissions. Your work will enhance the efficiency and effectiveness of Newcom's education platforms.
Key Responsibilities:
• Handle user support requests through our ticketing system
• Support administrative tasks across learning platforms
• Respond to queries and escalate as necessary
• Aid in applying for CE credits with governing bodies
• Refresh knowledge base articles and operational documentation
Requirements:
• Two years of professional experience required
• Familiarity with LMS administration preferred
• Excellent organizational and research skills
• Strong writing ability for various audiences
• French language skills are a significant asset
Contribute to Newcom Media's educational growth in this dynamic role.
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