CRM System Analyst Securities
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-09-17
Listing for:
TD
Full Time
position Listed on 2026-09-17
Job specializations:
-
IT/Tech
CRM Systems & Management, IT Business Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below
Join TD Securities as a CRM System Analyst in Toronto and transform client intelligence with data-driven solutions. Focus on enhancing CRM processes and automating workflows in this impactful role.
In this senior position, you will engage closely with business stakeholders to gather requirements and articulate them into actionable tasks. Collaborating with development teams, you will support Agile methodologies and contribute to CRM modernization efforts. Your skills will enhance workflow efficiency while improving user experiences.
Key Responsibilities:
• Understand stakeholder objectives for CRM enhancements
• Elicit and manage functional requirements for CRM applications
• Analyze CRM data and identify automation efficiencies
• Collaborate with development teams on technical solutions
• Support user acceptance testing and production readiness
Requirements:
• 7+ years in Business Systems Analysis or related fields
• Demonstrated success delivering enterprise technology solutions
• Excellent requirements gathering and stakeholder management
• Strong experience writing user stories and process flows
• Knowledge of AI and automation initiatives
Leverage your CRM expertise and analytical skills to contribute to TD's success.
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