Consultant, Modern Workplace Technology Consulting

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award‑winning environment that fosters a people‑first culture with a high priority on your personal and professional growth.

BDO Canada is currently seeking a replacement Consultant, Modern Workplace to join our Technology Consulting team in the Greater Toronto Area. BDO’s Modern Workplace Practice provides clients with solutions and services in the areas of Microsoft 365, Copilot, Teams, SharePoint, and Power Platform.

• Lead Microsoft 365 and Copilot engagements by assessing client needs, designing AI‑driven productivity solutions, and providing strategic guidance on M365 / Copilot adoption, implementation, and optimization.
• Deliver consulting services to clients, including Microsoft 365 / Copilot readiness assessments, governance frameworks, user enablement strategies, training, and adoption with Microsoft 365 applications.
• Interact with client stakeholders to become a trusted advisor throughout the project.
• Understand business strategy and objectives by studying the business function, gathering information, and evaluating output requirements and formats; elicit and document functional and non‑functional requirements for services to meet business needs.
• Lead workshops to gain insights into end‑user and customer needs.
• Collaborate with application developers, designers, and architects to ensure a shared understanding of the business requirements.
• Respond proactively to both business and project issues and escalate appropriately.
• Evangelize Microsoft 365, Copilot, and other Microsoft products internally and with clients.
• Participate in pre‑sales activities including creating and running demos, presentations, drafting statements of work, pricing, proposals, and responding to requests for proposal.
• Contribute to the strategic direction of the Modern Workplace practice.

• Demonstrate BDO's core values in all aspects of your work:
  Integrity, Respect, and Collaboration.
• Understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high‑quality work.
• Identify, recommend, and focus on effective service delivery to your clients.
• Share in an inclusive and engaging work environment that develops, retains, and attracts talent.
• Actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
• Grow your expertise through learning and professional development.

• University Degree or College/CEGEP Diploma from a recognized post‑secondary institution.
• Minimum 3 years of experience in Microsoft 365 consulting, implementation, or a related role.
• Excellent customer‑facing, communication and presentation skills.
• Ability to lead workshops/requirements gathering sessions for modern workplace, content management, document management, intranets, portals, and collaboration solutions.
• Excellent knowledge of Microsoft 365 (SharePoint, Teams, Power Platform, Viva, etc.).
• Microsoft Certifications (e.g., MS‑900, AZ‑900, SC‑900) considered an asset.
• Experience with Microsoft 365 Copilot and Copilot Studio is highly desirable.
• Experience with power‑user configurations of SharePoint sites and Microsoft Teams.
• Experience creating end‑user documentation and providing training.
• Ability to identify information assets, classify information, and manage document retention policies/schedules.
• Understanding of generative AI, large language models, agentic AI, hyper‑automation, knowledge management, information management,…