Senior Analyst - Business Systems Analyst, Technology

Job Description

Location:
Toronto, Winnipeg

Referral Bonus:
Level 3

Mackenzie Investments

IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310billion in assetsas of December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie Investments.

Mackenzie Investments, founded in 1967, is a key part of IGM's business model, serving as a comprehensive asset-management partner for Canadian financial advisors and their clients.

At Mackenzie Investments You Can Build Your Career with Confidence.We are proud to be recognized as one of Canada’s Top 100 Employers for the fourth consecutive year and one of Canada’s Best Diversity Employers. Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial goals.

Join our team to engage in continuous learning and skill development in a supportive environment.

Experience the best of both worlds with our hybrid work environment, where you spend three days a week in the office, connecting, collaborating, and enjoying quality time with your amazing colleagues!

Our Values:
Be better;we strive for improvement in everything we  accountable;we foster clarity and are empowered to act  a team;we are united to drive collective impact to achieve our goals.

The Senior Specialist, Analyst independently delivers complex analysis to enable Agile execution and business outcomes for clients and advisors in the wealth management portfolios. This role translates complex needs into actionable secure solutions, supports a range of Technology initiatives including AI- and data-enabled initiatives, while operating within persistent delivery teams and supporting ongoing product evolution. The Senior Analyst also applies sound judgement across delivery, risk, and stakeholder engagement.

The role bridges business, technology, data, and AI teams to deliver secure and compliant solutions that enhance advisor productivity and client engagement. The role is positioned to lead modern product delivery, AI-enabled initiatives, and Salesforce-centric business analysis in the organization.

• Lead analysis activities for moderately complex products, platforms, or cross-pod work streams, ensuring traceability from business outcomes to system functionality and data flows.
• Translate business needs into high-quality user stories, data mappings, and solution designs
• Analyze systems, datasets, or delivery performance to generate insights and recommendations enabling timely decisions while balancing business value, risk, and delivery feasibility.
• Support AI-enabled solutions through feature definition, model input/output analysis, data quality considerations and operational integration
• Collaborate closely with Product Owners, Engineering, quality assurance teams and stakeholders
• Define and support measurement of solution outcomes, including quality, adoption, operational impact, and risk reduction.
• Apply and refine delivery standards by producing high‑quality analysis artifacts, identifying gaps or inefficiencies in existing practices, and recommending practical improvements to analysis and delivery approaches
• Actively participate in the Product & Delivery Chapter to share practices, contribute to standards, and support continuous improvement across pods.
• Where applicable, lead triage and analysis of application/data issues that may affect reliability. May be required to coordinate investigation, escalation, and communications across teams.
• Where applicable, maintain runbooks and troubleshooting notes to support consistent resolution and handoffs.
• When required, work within incident/problem processes and…