SaaS Technical Support Specialist — Tier 1
App Direct, Inc. in Toronto, Canada, is hiring a Technical Support Specialist - T1 to join the Partner Stack team. You will be the first point of contact for inbound tickets, chats and emails, troubleshoot platform issues, and document steps clearly to enable fast escalation.
You should have 1–2 years in SaaS or subscription support, excellent English communication, and familiarity with Zendesk or Salesforce Service Cloud. French is a plus; ownership and a customer‑obsessed mindset are essential.
Consider building your career as a SaaS Technical Support Specialist — Tier 1 at App Direct, Inc.
The position is based in Toronto, ON, Canada.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 45.000 - 60.000.
We aim to respond to suitable candidates as soon as possible.
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