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Senior SaaS Benefits Support Specialist

Job in Toronto, Ontario, C6A, Canada
Listing for: LifeWorks
Full Time position
Listed on 2026-09-23
Job specializations:
  • IT/Tech
    IT Support, SaaS Sales, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 69000 CAD Yearly CAD 45000.00 69000.00 YEAR
Job Description & How to Apply Below

TELUS Health is seeking a skilled SaaS Support Analyst for our Benefits Administration & Operations team. You will troubleshoot day-to-day platform and portal challenges, investigate inquiries, and ensure SLA-aligned responses while partnering with clients and internal teams.

You'll leverage benefits domain knowledge, analytical thinking, and proactive communication to drive client satisfaction and smooth platform transitions. Experience in SaaS support and healthcare benefits a plus.

We are currently recruiting a Senior SaaS Benefits Support Specialist for our team in Toronto, ON, Canada.

We are seeking a motivated Senior SaaS Benefits Support Specialist to join Life Works in Toronto, ON, Canada.

Consider building your career as a Senior SaaS Benefits Support Specialist at Life Works.

The Senior SaaS Benefits Support Specialist position in the Management & Operations, IT & Technology field is open for applications.

Position Requirements
10+ Years work experience
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