Senior Product Designer

161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Product Designer

For 30 years, we’ve been on a mission to change banking for good. We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated.

Leveraging the power of data and technology, we’re where product professionals come to solve complex problems and shape customer experiences that have influence across industries.

Here, you’ll shape customer experiences and take transformative ownership of strategies that propel us into the future, creating value at a scale that directly accelerates our growth. If you’re ready to redefine what’s possible, to turn insights into experiences that make a real-world impact, this is where you can create what’s next.

Our Experience Design (XD) Team is at the forefront of enriching our customers’ lives with exceptional digital experiences and we need an experienced Product Designer (Senior Associate) to help us in our mission of changing baking for good. We’re looking for a team player who can apply their skills and talents to make a true impact on our customers. We love to experiment and learn, we are excited about our future, and we need your help to get there!

honour diversity of thought, create a culture of belonging, and elevate one another.

In this role, you will turn complex product challenges into meaningful change by designing intuitive, accessible experiences across the entire Product Development Lifecycle. Grounded in a deep expertise of native iOS, Android, and Web platforms—including platform-specific Human Interface Guidelines-you will anticipate user needs and leverage native capabilities to make everyday interactions seamless. By embedding digital accessibility best practices from the start, you will craft inclusive digital products that meet users where they are while elevating our shared design systems.

Working closely with Product and Engineering teams in a data-informed, iterative environment, you will bridge the gap between creative vision and technical execution. You will rely on analytics, user testing, and behavioral insights to continuously optimize user journeys, ensuring every design decision thoughtfully balances user needs, business objectives, and technical constraints. Embracing a philosophy of sharing work early and often, you will treat design as a collaborative, evolving conversation that drives real-world business impact.

As a trusted expert in product design strategy, you will shape high-level vision and influence cross-functional stakeholders—for cross-discipline partners to executive leadership. You bring a passion for continuous learning, experimentation, and adapting design methodologies to solve unique problems. Through clear, persuasive storytelling and critical thinking, you will advocate for design integrity, align diverse perspectives, and mentor those around you to build next-generation digital experiences.

• Collaborate with stakeholders and leaders in design, product management, engineering, and marketing to justify design and product decisions, provide escalation management, and focus team activities around OKRs

• Work cross-functionally with our XD researchers, product, engineering, and marketing teams to prioritize and deliver on business initiatives

• Advocate for customer needs in mobile and web experiences

• Define and implement standards and best practices for digital product design ensuring consistency across platforms

• Contribute to our Design System, helping to ensure governance, scalability, and efficiency

• Present and communicate design decisions to various stakeholders across the business

• Monitor and analyze design,…