Student, Jr. Analytics and Automation Developer; Winter

At Sun Life,we’redriven by our

Purpose:

helping our Clientsachieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Analytics and Automation Centre of Excellence is a focused Network Services group responsible in advancing Network Services’ capabilities in automation, orchestration, data analytics, tooling, and all aspects of functionality integrations within SLF ecosystem of tools and their capabilities in support of and in accordance to learnings we have had thus far in our Digital Enterprise journey. This role reports and operates under the general direction of the Director, Analytics and Automation Centre of Excellence to increase efficiency, and has primary responsibility for tooling, analytics, and automation design/delivery/capability management for the network ecosystem.

• Assist in advancing the enabling technologies for Automation, Data & Analytics, Dev Ops, API, and Digital Assets, within Network Services’ and business partners for on-premises or in-cloud services and technologies.
• Help Develop and deploy automation and analytical solutions, data extraction tools, visualizations, dashboards, machine learning models, and promote analytics throughout DBTS.
• Participate and collaborate with AACoE peers and ENS stakeholders to, improve processes, increase efficiency by delivering analytics and automation solutions that are effective and secure.
• Perform analysis and communicate reports gained from data, transforming them into insights of actionable solutions, helping the stakeholders to make educated business decisions.
• Advanced problem solving required of this position in order to mentor technicians and sharpen their problem solving skills. Expected problem solving capabilities include attributes such as: problem strategy development advanced problem management techniques (efficiently using all available resource, tracking and reporting etc) evaluation/feedback loop for problem management process improvement. Typical problems solved at this level would include problems escalated from the technicians for failed end user hardware, local user software errors, single user virus incident remediation.
  
  Those that the team leader doe not have the skills to solve would be escalated to OSS Manager then Engineering.

• Information Technology/Computer Science or equivalent (Bachelor of Science degree an advantage) Progressive network and information technology, data extraction, data visualization and analysis.
• Practical and hands‑on experience in coding using one or more programming languages in Python, R, C++, Java, Perl
• Knowledge in Network Programmability and integration with YANG, YAML, XML, JSON, NETCONF, RESTCONF
• This opportunity is available to students with a April 2027 or later graduation date

• Thrives in an Agile and fast-paced environment, with the ability to stay calm in high-risk, high-pressure situations.
• Experience in developing and maintaining comprehensive network technical documentation.
• Programming, Coding, API (RESTFul/SOAP), Automation experience (Nice to have).
• Familiarity with Dev Ops tools and monitoring systems Communications Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to work well with other teams, remaining professional, positive and patient always.
• Prepares and presents service level updates and status reports on…