UX Designer

Assignment: RQ11683 - UX Designer - Senior

Job Title: UX Designer

Requisition (SS): RQ11683

Start Date:

Client:
Labour and Transportation Cluster

End Date:

Office

Location:

87 Sir William Hearst Ave., Toronto, Ontario M3M 0B4

Organization:
Labour and Transportation Cluster

Extension # of Days: 134.00

Ministry:
Ministry of Public and Business Service Delivery and Procurement

# Business Days: 123.00

Onsite

Must Have

Skills:

• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
• Ability to iterate your designs and solutions efficiently and intelligently.
• 3+ years of relevant experience in participating in complex projects (products) of different sizes, ensuring alignment to plans, best practices and incorporating user-centred design processes and agile (scrum) methodologies.
• Expertise in UX software such as Just In Mind , InVision, Sketch, Adobe Creative Cloud, Axure, Figma, and Zeplin. HTML5, CSS3, and JS skills (React, Angular, NodeJS), are a plus.

Description

Sr. UX DELIVERABLES

General

• There are four (4) distinct delivery phases in which user experience designers (task based I&IT consultants) produce deliverables following Ontario Digital Service Design playbook, which outlines the standard process for user experience design.

Delivery Phase
1) Discovery:

• Before building a solution, a project team needs to find out whether users need it and whether other solutions exist. The UX Designer's responsibilities during this phase are to build an understanding of the problem space/statement, the long and short-term business goals, and the user and business needs.
• Deliverables:
  • Facilitate the Kick-off meeting with the project team to produce such outputs as:
  • Business Model Canvas
  • 5 Whys
  • User Personas
  • Stakeholder Mapping
  • Strategy Map
  • Short- and Long-Term Goals
  • Fears and Challenges
  • Problem Statement
  • Facilitate user research activities to produce such outputs as:
  • User interview topic Maps, a summary of interrelated topics for the user interview
  • User Interview Scripts to plan and guide user discussion
  • User Interview Synthesis (collection, aggregation and analysis) of written observations recorded during each interview
  • User research findings report
  • Inception (Science Fair Day):
  • Showcases the work and key findings from this stage to stakeholders outside of the core project team
  • Aligns entire team (business, technical) on what the next steps will be
  • Planning activities for next phase (Alpha)
  • Other deliverables typically delivered in this phase include:
  • User Storyboard to communicate a story through images displayed in a sequence of panels that chronologically maps the story's main events.
  • Technical Service Blueprint, a diagram that displays the entire process of service delivery including support systems by listing all the activities that happen at each stage, performed by the different roles involved
  • Defined business Key Performance Indicators (KPIs)

Delivery Phase
2) Alpha:

• Alpha is about testing hypotheses and experimentation. The purpose of Alpha is to determine how to meet the user needs that were identified in discovery. This phase is an opportunity to quickly test different approaches with users before building a service.
• Deliverables:
  • Optionally conduct Google Ventures five (5) Day Design Sprint (or variation). This sprint is a five (5) day process for answering critical business questions through design, prototyping, and testing ideas with customers
  • Produce "clickable" prototypes of multiple possible solutions
  • Validate "clickable" prototypes with users through usability testing sessions and produce research findings report
  • Iterate (improve) on "clickable" prototypes with insights garnered from research findings report
  • Identify and document existing…