Senior Application Analyst

Company Description

Thank you so much for considering our company in your career search! Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, and motivated staff. We know that it is our people who make the difference, and we are looking to grow our team of passionate professionals. Interested in joining us?

Our goal is to partner with our customers, to ensure their buildings, and the people in them are safe, from new building construction activities, modernization activities, and demand for system upgrades, through to preventative maintenance and service.

Why join the Classic team?

• CFLS is a caring company who values our staff.
• CFLS is local and is part of the community.
• CFLS is a full-service fire protection contractor.
• A great working environment with opportunities for career advancement.
• Comprehensive Group benefits.
• Car Allowance
• Educational assistance program.
• Employee referral bonus program.
• Social events:
  Building camaraderie and fostering a sense of community is essential.

The Senior Application Analyst serves as the organization’s primary subject matter expert for a portfolio of business-critical software applications spanning construction project management, field service operations, financial management, and business intelligence. This role is responsible for the ongoing management, configuration, optimization, and support of all platforms in the portfolio and owns the integrations, vendor relationships, and technology governance that keep these systems reliable and aligned with organizational goals.

This position requires a unique combination of technical depth, construction or field-service industry knowledge, and strong communication skills. The ideal candidate brings hands‑on experience with the specific application stack below, is comfortable leading end‑user training programs, managing vendor contracts, and driving cross‑functional technology initiatives — and provides mentorship and technical direction to junior and intermediate staff.

• Serve as the system administrator and functional owner for all applications in the portfolio, maintaining configurations, user permissions, integrations, and workflows.
• Monitor application health, availability, and performance; proactively identify and resolve system issues before they impact business operations.
• Manage application upgrades, patches, and version releases in coordination with vendors and IT leadership, ensuring thorough testing prior to deployment.
• Maintain data integrity across systems, supporting audit readiness and accurate cross‑platform reporting.

• Partner with department stakeholders to understand current workflows, identify inefficiencies, and translate business requirements into system configurations or enhancement requests.
• Analyze gaps between business needs and existing system functionality; recommend and implement configuration changes, custom workflows, or integration solutions.
• Document business processes, system configurations, data flows, and integration maps to maintain a comprehensive knowledge base.
• Lead or participate in technology‑driven process improvement initiatives with a focus on automation and elimination of manual work.

• Design, configure, and monitor integrations between portfolio applications (e.g., Acumatica–Procore, Jonas–Sage, Service Trade–Quick Books) to ensure seamless data flow.
• Troubleshoot integration failures, data sync errors, and API‑related issues; work with vendors or internal developers on resolution.
• Develop and maintain Power Platform solutions (Power Apps, Power Automate, Power…