Senior Manager, HR Digital Solutions Design

What is the Opportunity?
The Workday Solutions Senior Manager is the technical backbone and people leader for RBC's Workday platform, accountable for its architectural integrity—configuration, integrations, data model, and security. This role ensures the platform remains stable, governable, and extensible.

Job Description
The Workday Solutions Senior Manager is the technical backbone and people leader for RBC's Workday platform, accountable for its architectural integrity—configuration, integrations, data model, and security. This role ensures the platform remains stable, governable, and extensible.

The Senior Manager Workday Solutions Designer, governs, and evolves RBC's Workday technical design within HRDS, while leading a team of functional configuration, security and data analysts. The role combines hands-on experience (integrations, configuration design, security and data) with solutions design and people leadership across the Workday Platform — ensuring consistency, scalability, and compliance as the platform grows, and that the team executing the work is well-managed and developing.

Key Responsibilities
People Leadership

Prioritize work across the team, balancing BAU security/data management/workflow configuration requests against project and BAU initiatives.

Contribute to building team capability over time — cross-training, secondment where useful, and identifying growth paths within the Platform.

Foster a team culture of documentation, peer review, and knowledge-sharing so design decisions don't live with any one individual.

Design & Build

Own the Workday functional design standards: business process framework, security groups, data model, and integration landscape.

Define and maintain design standards, design patterns, and reusable frameworks for configuration and integration work.

Review proposed configuration changes, tenant customizations, and new integrations for architectural fit, scalability, and risk before build.

Lead and support complex, cross-module, or cross-system initiatives (e.g., new module rollouts, M&A integrations, AI/agent data access patterns).

Integrations & Platform Management

Co-design and oversee integrations using Workday Studio, EIBs, Core Connector, and Workday's API/web services layer.

Maintain dependency mapping across Workday and connected systems (Service Now, SAP, other downstream/vendor systems, data platforms).

In partnership with IT, define and maintain the tenant/environment strategy (sandbox, preview, production) and release management practices, including regression and impact assessment.

Security & Data Governance

Maintain the Workday
-SAP co-existence framework (domain/business process security, segment-based security), directing the security analyst team on implementation and ongoing administration.

Oversee the data analyst team's work on Workday / SAP data sync, data quality, and extracts, ensuring outputs align with the broader data architecture.

Partner with HR and IT to ensure Workday data is structured and governed in a way that supports downstream consumption (reporting, Snowflake, AI agents).

Establish quality-control and peer-review practices for design and security changes and data deliverables produced by the team.

Leadership & Collaboration

Act as the senior technical escalation point within the Workday Platform for design conflicts, feasibility questions, and complex troubleshooting.

Mentor Digital Solutions teams on design best practices.

Partner with the Service Now Platform, IT and enterprise architecture/security teams on cross-platform design decisions.

Required Qualifications

7+ years in Workday, with demonstrated expert level technical experience.

Practical experience with, Phenom, VNDLY, Service Now, S/4 HANA, Microsoft access management…