Dir Technical Solutions

The Individual Wealth Technology team within Application Delivery, Canada and Lifeco is seeking a Director, Technical Solutions. This role is a match for you if you are passionate about Wealth and working with business and technology teams to innovate, define, and deliver high quality technology solutions.

Permanent Full Time

The Individual Wealth Technology team within Application Delivery, Canada and Lifeco is seeking a Director, Technical Solutions. This role is a match for you if you are passionate about Wealth and working with business and technology teams to innovate, define, and deliver high quality technology solutions.

The Director, Technical Solutions is a highly experienced technology leader and mentor, tasked with overseeing the delivery and support of applications, spearheading new technology projects, and enhancing key applications. In this role you will act as a trusted advisor to internal clients by proactively building relationships with business, technology, and external stakeholders. You will work closely with members of the Individual Wealth business and technology teams, with responsibility for people leadership and delivery leadership that are measured by the team’s collective ability to generate positive results for Canada Life’s business and clients.

At our company, the customer is at the center of what we do. The Individual Wealth Technology team is looking for innovative, collaborative, fun-loving candidates that exemplify this and can demonstrate it in their work. We care about the financial, physical, and mental well-being of our customers and our staff.

The role mandate is to build partnerships with stakeholders in the business and technology functions to evolve (imagine new solutions), optimise (increase the impact of existing applications) and stabilise (resolve issues or escalated problems).

• Act as a trusted advisor and thought leader to the business areas by proactively building relationships to understand the business’ current state, short and long-term priorities, ensuring open and ongoing communication to proactively address any issues
• Partner with preferred vendors to understand product roadmaps, recommend new solutions and ideas to drive both customer and business outcomes
• Ensure leaders and team members cut through siloes to work together towards common goals

• Embody our employee promise: to inspire, value and empower our talent
• Provide clarity around roles and responsibilities, priorities and invest in talent career development
• Build a strong and empowered team to meet and exceed goals around delivery, adoption and support of technology services, while ensuring execution excellence and team engagement
• Contribute to team, financial, and workforce planning
• Lead and adapt to change; be an advocate for change and help minimize ambiguity for teams through change.

• Implement and optimize standards for service delivery and technology platform management
• Consult with architects, business leaders, and vendors on the best strategy, options, and technology roadmaps to meet client and business objectives
• Directly collaborate with business stakeholders to prioritize incoming portfolio components
• Support delivery execution of business technology projects and large work packages
• Leverage technology; share your knowledge by introducing team to enabling technologies and frameworks to better manage the environment and gain measurable efficiencies.
• Lead the continuous operation of applications and infrastructure, ensuring compliance with…