ITSM Analyst: Incident & Change Management Expert
The Salvation Army in Canada seeks an ITSM Analyst to ensure effective ITIL-aligned service management. You will focus on incident and change handling, drive continuous improvement, and coordinate with IT teams to deliver reliable services that support ministry operations.
Applicants should have a university degree in computer/tech, ITIL certification, and 5+ years in ITSM with Service Now, plus strong communication and stakeholder management skills.
Our group is growing, and we are hiring a ITSM Analyst:
Incident & Change Management Expert in Toronto, ON, Canada.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Toronto, ON, Canada.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 85..
We aim to respond to suitable candidates as soon as possible.
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