Data Analysis

Fix One is looking for a Data Analyst to turn the numbers behind our calls, jobs and campaigns into reporting the team can actually act on.

You’ll work across marketing, sales and operations data, build the dashboards everyone relies on, and flag what needs attention before it becomes a problem.

• Build and maintain reporting dashboards for management
• Track job volume, call performance and campaign results
• Consolidate data from the CRM, phone system and ad platforms
• Analyse cost per lead, conversion rates and technician productivity
• Identify trends, anomalies and opportunities in the data
• Prepare regular and ad-hoc reports for different departments
• Improve data quality, structure and reporting processes
• Document data sources, definitions and methodology
• Strong spreadsheet skills (Excel or Google Sheets)
• Experience working with raw data from multiple sources
• Working knowledge of SQL or a BI tool such as Looker Studio or Power BI
• Clear, structured thinking and attention to detail
• Able to present findings clearly to non-technical colleagues
• Experience with Python or scripting for data processing is an asset
• Familiarity with CRM or field-service data is an asset
• Opportunity to shape how we work, not just follow a process
• Interesting projects with a direct impact on business growth
• Supportive, fast-growing team
• Competitive compensation
• Professional development and career-growth opportunities
• Permanent Residency (PR) support may be available to eligible foreign workers, subject to individual circumstances and applicable requirements.