IT Support Analyst Endpoint
Job Description & How to Apply Below
Join Everforth Apex as an IT Support Analyst in Toronto, ON, focusing on endpoint and end-user support. Leverage strong technical skills to resolve hardware and software issues efficiently.
This 6-month contract role requires expertise with laptops, mobile devices, and cloud services. As an IT Support Analyst, you'll configure devices, install software, and provide essential support to end users. The position emphasizes critical thinking to troubleshoot across various platforms, ensuring performance and security are maintained in line with ITIL standards.
Key Responsibilities:
• Set up and configure workstations and peripherals
• Install and support critical software applications
• Troubleshoot Windows, iOS, and Android devices
• Respond to service requests and keep stakeholders informed
• Collaborate with IT teams for problem resolution
Requirements:
• 5+ years in IT support, including executive users
• Technical diploma in Computer Science or equivalent
• Familiarity with Microsoft Azure and ITSM tools
• Strong analytical and problem-solving skills
• Ability to manage various priorities and deadlines
Bring your technical expertise to enhance user experiences at Everforth Apex in Toronto.
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