Manager,Portfolio Analytics & Insights Job Toronto area,Ontario Canada,IT/Tech

Is this role right for you?

In this role, you will:

Portfolio Monitoring & Analytics

Design, develop, and maintain portfolio monitoring dashboards and scorecards (Power BI or equivalent) covering:

Credit performance, delinquency trends, losses, PCL, vintages, and early warning indicators

Perform deep-dive analytics to investigate portfolio trends, variances, and emerging risks

Analyze performance across acquisition channels, programs, and segments to identify key risk drivers

Execute complex data extraction, transformation, and analysis using SQL, SAS, Python, and/or Excel

Insights Generation & Data Storytelling

Translate analytics into clear, structured, and actionable insights for senior leadership

Support development of executive-ready materials for governance forums, regulatory requests, and business reviews

Provide recommendations to improve portfolio performance, credit quality, and risk-adjusted returns

Deliver timely and high-quality responses to ad-hoc analytical requests

Data Management, Quality & Controls

Ensure data accuracy, integrity, and consistency across analytics outputs

Perform reconciliation, validation, and quality control checks across multiple data sources

Proactively identify and resolve data issues, gaps, or inconsistencies

Maintain documentation on data logic, definitions, and methodologies to support audit and governance requirements

Process Enhancement & Automation

Identify opportunities to improve efficiency, scalability, and consistency of analytics processes

Drive automation and standardization initiatives using SQL, SAS/Python, and BI tools

Contribute to the evolution of portfolio monitoring frameworks and data infrastructure

Stakeholder Collaboration & Business Support

Partner with stakeholders across Product, Finance, Collections, and Strategy teams to support initiatives such as:

New programs or policy changes

Credit strategy adjustments

Portfolio risk assessments

Provide subject matter expertise on portfolio performance and risk drivers

Build strong working relationships and influence decision-making through data-driven insights

Strong hands-on experience in data analysis and portfolio monitoring

Proficiency in SQL/SAS or Python (required)

Strong experience with Power BI or similar visualization tools

Ability to structure complex analyses and communicate insights effectively

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

3–5 years of experience in portfolio analytics, credit risk, or financial analytics

Experience in unsecured lending products (Credit Cards, ULOC, etc.) strongly preferred

Proven ability to manage end-to-end analytics deliverables

Bachelor’s degree in a quantitative or business discipline (e.g., Mathematics, Statistics, Economics, Finance, Computer Science) or compensating work experience

Graduate degree considered an asset

Strong hands-on experience in data analysis and portfolio monitoring

Proficiency in SQL/SAS or Python (required)

Strong experience with Power BI or similar visualization tools

Ability to structure complex analyses and communicate insights effectively

Strong analytical thinking and problem-solving skills

High attention to detail and data accuracy

Effective communication and data storytelling

Ability to balance multiple priorities in a fast-paced environment

Ownership mindset with a proactive approach to identifying opportunities

What’s in it for you?

An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!

We offer a competitive rewards package:
Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!

Your career matters! You will have access to career development and progression opportunities.

Manager, Portfolio Analytics & Insights