Desktop Support Specialist
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-10-11
Listing for:
Amica Mature Lifestyles Inc.
Full Time
position Listed on 2026-10-11
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Desktop Support, Systems Administrator
Job Description & How to Apply Below
Join Amica as a Desktop Support Specialist in downtown Toronto, providing hands-on Tier 2 and 3 tech support. Enjoy a hybrid work model, competitive compensation, and a focus on excellent customer service.
This full-time, 6-month contract role requires in-office work three days a week. You'll support Microsoft 365, Windows devices, and various enterprise applications for employees across Canada. Your expertise in troubleshooting and device management will ensure a smooth technology experience within the company.
Key Responsibilities:
• Provide Tier 2 and Tier 3 technical support to all employees
• Resolve hardware and software issues on various devices
• Support Microsoft 365 applications and identity management
• Configure and manage endpoint devices with Intune
• Document incidents, service requests, and improvements
Requirements:
• Bachelor’s degree in IT or equivalent experience
• Minimum of 3 years in desktop or technical support
• Strong experience with Windows 10/11 and Microsoft 365
• Knowledge of networking fundamentals and device security
• Ability to communicate complex tech concepts clearly
Bring your technical skills and customer service focus to Amica and help enrich lives through exceptional support.
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