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Messageway​/Seeburger Support Analyst

Job in Toronto, Ontario, C6A, Canada
Listing for: Q1 Technologies, Inc.
Full Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    Systems Administrator, Unix/Linux, IT Support, Information Security & Data Protection
Salary/Wage Range or Industry Benchmark: 90000 - 110000 CAD Yearly CAD 90000.00 110000.00 YEAR
Job Description & How to Apply Below
  • Hands-on experience with Managed File Transfer systems [Message way / Seeburger experience would be added advantage]
  • Candidate must have extensive knowledge of secure file transfer protocols, data integration, automation, and troubleshooting Message way / Seeburger MFTP processes.
  • Experience working with Message way / Seeburger MFTP, or similar managed file transfer solutions. Strong understanding of secure file transfer protocols (SFTP, FTPS,HTTPs, etc.).
  • Hands-on experience with Managed File Transfer systems [Message way / Seeburger experience would be added advantage]
  • Experience in automating file transfer workflows and monitoring tools.
  • Knowledge of enterprise integrations and data exchange solutions.
  • Excellent problem-solving and troubleshooting skills.
  • Strong familiarity with Message way / Seeburger Configuration and File Transfer Management.
  • Experience with Linux/Unix and Windows Server environments.
  • Knowledge of scripting languages like Shell, Python, or Power Shell for automation.
  • Configured and maintain SSH keys for secure partner connection and PGP keys for encryption/decryption of sensitive files
Job Responsibilities :
  • Install, configure, and maintain Message way / Seeburger MFTP software for secure file transfers.
  • Configure and manage transfer flows, queues, and channels for seamless data exchange.
  • Implement and enforce secure file transfer protocols, including SFTP,FTP, and FTPS
  • Automate file transfer workflows using Message way / Seeburger MFTP automation tools.
  • Monitor and resolve file transfer issues by reviewing logs, triggers ,and alerts.
  • Ensure high availability and reliability of file transfer systems.
  • Provide level 2/3 support for troubleshooting and resolving file transfer issues.
  • Collaborate with internal teams (IT, Dev Ops, etc.) to ensure smooth file transfer operations.
  • Perform root cause analysis on file transfer failures and implement corrective actions.
  • Create and maintain detailed documentation for configurations, workflows, and troubleshooting procedures.
  • Windows OS server patching, coordinate maintenance activity, validate application functionality after OS patching
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