Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We are seeking a Staff Product Designer to join our growing Product Design team. This role is available to candidates across Canada (excluding Quebec) and the US. If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days. Design plays a pivotal role at Clio, standing alongside Product and Engineering as one of the three pillars of our Research and Development organization.
Our product designers work directly with customers to understand their behaviors, needs, and workflows. They champion thoughtful, high-quality experiences as we transform how lawyers and their teams serve their clients. If you're focused on shipping value to customers with an opportunity to revolutionize an industry, you've found your next team.
The Judiciary team is brand new, aspiring to help judges and clerks navigate their work in the age of AI. Courts are facing many of the same technological shifts reshaping the broader legal profession, but the stakes and requirements are different. As AI becomes a more significant part of how legal work gets done, technology built for the judiciary must protect judicial independence and impartiality while meeting rigorous standards for transparency, security, and the integrity of judicial decision making.
That creates a clear need for technology designed specifically for courts and judges. As a Staff Product Designer, you'll be working on a zero-to-one product in an emerging space with little precedent. You'll lead strategy and end-to-end experience design across a complex product area — from discovery and opportunity framing through launch and iteration. You will work as part of a small team, led by former Chief Justice of the Michigan Supreme Court, Bridget McCormack.
Ideal candidates thrive in ambiguity, turning deep customer understanding into clear direction, cohesive experiences, and measurable outcomes. You'll partner closely with Product and Engineering leaders to set vision, raise the quality bar, and elevate other designers, including shaping AI experiences that are trustworthy, explainable, and appropriately controlled. In particular, we are looking for a designer who is entrepreneurial, has a sharp and discerning eye, can build for complexity while maintaining subtlety, and has solid research chops (with fairly niche users) — going beyond what they say to what they really need.
We need someone who can imagine what does not yet exist.
- Partner with Product and Engineering leaders to define experience strategy, success metrics, and high-leverage priorities, grounded in customer insights and business outcomes.
- Build deep customer intuition and systems understanding, translating complex workflows and constraints into clear direction and durable experience decisions.
- Lead end-to-end design across multi-surface journeys — from opportunity framing and to prototyping, validation, and high-quality execution.
- Shape a compelling long-term experience vision for your problem space, bringing others along through storytelling and collaboration thinking.
- Raise the quality bar across a broader product ecosystem through cohesive, accessible, and scalable experiences that push beyond "good enough."
- Drive consistency and leverage across teams by strengthening patterns, frameworks, and design system evolution beyond your immediate scope.
- Help teams navigate…
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