Network Analyst IV - Operations Support
Job Description & How to Apply Below
This role offers Level 2 operational support within an enterprise network, ensuring service stability and performance.
In this position, you will be part of the Operations Support Group, focusing on maintaining high-level support for extensive network infrastructures. Your expertise in network operations and troubleshooting will be vital. You will collaborate with teams and use monitoring tools, enhancing your problem-solving skills in a high-tempo environment.
Key Responsibilities:
• Provide Level 2 support for enterprise network infrastructure
• Monitor and respond to network incidents and alerts
• Troubleshoot LAN, WAN, RLAN, and wireless issues
• Assist in incident management and service restoration
• Identify root causes across various network technologies
Requirements:
• Minimum 3 years of Network Operations experience
• CCNP certification required
• Solid understanding of TCP/IP and routing
• Strong communication skills
• Ability to manage multiple priorities effectively
Amplify your technical expertise while supporting critical infrastructure at TD.
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