Technology Control Analyst

Position: Technology Change Control Analyst
At Aviso, we are dedicated to improving the financial well‑being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic ‘oneaviso' culture sets us apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso has to offer at
The Opportunity  We're looking to fill an opening for a Technology Change Control Analyst to join our Technology Ops & Support Partners team.
Reporting to the Manager, Technology Change Control, the Technology Change Control Analyst supports the governance and coordination of IT changes across Aviso's technology environment.
The role helps ensure IT changes are properly assessed, approved, scheduled, communicated, implemented, and reviewed in alignment with ITIL practices, internal controls, and audit/compliance expectations.
The Analyst will monitor adherence to change governance requirements, support the end‑to‑end lifecycle of standard, normal, and emergency changes, and elevate exceptions, risks, and control gaps as required.
As oneaviso:
We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and supported
We Dare
-You challenge the status quo with bold ideas and fresh perspectives. You embrace change, seek opportunities to innovate and are comfortable exploring new ways of working
We Share - You collaborate openly and build meaningful relationships. You seek out diverse perspectives, share your knowledge and work together to help colleagues, clients and partners succeed
We Deliver - You take ownership of your work, honour your commitments and focus on delivering meaningful results. You hold yourself accountable and continuously look for ways to improve
What your day looks like   Facilitate the intake, review, approval, scheduling, and closure of IT change requests
Draft and manage Change Advisory Board and Emergency Change Advisory Board (CAB/ECAB) materials and follow up on decisions, approvals, and required actions
Review and assess change records for completeness, including risk, impact, implementation, rollback, testing, and communication plans
Maintain the forward schedule of change and identify potential conflicts or high‑risk change windows
Support post‑implementation reviews and track remediation actions for failed or high‑impact changes
Help produce, analyze and interpret change metrics, dashboards, and audit evidence for management and compliance reviews
Partner with stakeholders to assess and mitigate incident and problem management activities, when change‑related issues contribute to service disruption
Drive continuous improvement initiatives by identifying process optimization opportunities and implementing enhancements aligned with ITIL practices, internal controls, and audit/compliance expectations
Support the development and execution of technology change control strategy, standards, and operating procedures to ensure service stability and operational excellence
Requirements  Your experience and skills   Bachelor's degree in Information Systems or equivalent work experience
4+ years of experience in IT change management, IT service management, technology operations, or a related environment
Demonstrated capability of ITIL change, incident, problem, and release management practices
Experience working with ITSM tools such as Service Now, Jira Service Management, or similar platforms;
Service Now experience is preferred
Experience in…