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Technical Support Engineer
Job Description & How to Apply Below
- Manage and support VMware vSphere environments, including virtual machines (VMs) and VM templates.
- Build, configure, and maintain Windows servers and related infrastructure services.
- Administer Active Directory services, including DHCP, DNS, and Group Policy Objects (GPOs).
- Perform Linux deployment, configuration, and administration activities, with Red Hat Linux experience considered an asset.
- Handle incidents, service requests, and change management activities through Service Now.
- Support server hardware setup, maintenance, and troubleshooting as required.
- Collaborate with cross-functional teams to ensure stable and secure infrastructure operations.
- Maintain system documentation and follow organizational processes and standards.
- Strong hands-on experience with VMware vSphere, virtual machines, and VM templates.
- Experience building and administering Windows Server environments.
- Strong knowledge of Active Directory, DHCP, DNS, and GPO management.
- Experience with Linux administration; familiarity with Red Hat Linux is an advantage.
- Working knowledge of Service Now, Incident Management, and Change Management processes.
- Understanding of server hardware installation, maintenance, and troubleshooting.
- Strong analytical, problem-solving, and communication skills.
- Ability to work effectively in a hybrid and collaborative environment.
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