Media Technology Analyst, Sr.; MTA), Bell Media

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Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #Team Bell.

Be at the forefront of one of the most exciting and ever-changing industries. On the Bell Media team you will be a part of creating and delivering the best Canadian and international content across digital media, television, radio and out-of-home advertising platforms. You’ll join a team of passionate and driven innovators, who are breaking barriers and expanding the reach of Canada’s most-loved entertainment.

At Bell Media, you’ll redefine digital connections and pioneer next-generation services, propelling us to reach new heights, unlock untapped potential and expand horizons for our customers.

Position
:
Media Technology Analyst, Sr. (MTA), Bell Media

Location
:
Toronto/GTHA

Salary
:
Commensurate with qualifications and experience

Job Status
:
Full-time Unionized

We are looking for a Senior Media Technical Analyst to join our Media Live Pipeline team. You will be responsible for ensuring the reliability, scalability, and performance of our live OTT digital streaming platforms. This role involves end-to-end technical support, pipeline optimization, and deep-dive diagnostics of video encoding, packaging, and supporting CDN delivery networks.

• Implement, provision, test and deploy live streaming service flows in staging and production environments.
• Maintain, monitor, and optimize live video ingestion and transcoding pipelines (AWS Elemental, AWS Media Live, AWS Media Package, AWS Cloud Front, etc).
• Troubleshoot complex streaming issues across HLS, DASH, and SRT protocols.
• Collaborate with CDN partners (Fastly, Cloudfront, Akamai) to optimize video delivery and routing.
• Integrate and support digital rights management (DRM) and dynamic ad insertion (SSAI Live) systems.
• Implement and leverage telemetry and proactive monitoring systems (ELK, Grafana, Cloud Watch, Various Probe solutions, etc) to track Quality of Service (QoS) and Quality of Experience (QoE).

• Bachelor’s degree in Computer Science, Engineering, or related fields — or equivalent practical experience.
• 5+ years of experience in digital media, broadcast engineering, or live OTT/streaming engineering and operations.
• Expert knowledge of video streaming standards (HLS, MPEG-DASH, CMAF) and compression codecs (H.264/AVC, H.265/HEVC, AV1).
• Practical experience and proficiency with cloud infrastructure (specifically AWS Media Services for live video).
• Solid script development skills (Python, Bash) for system automation including telemetry collection and correlation.
• Experience with Pager Duty and New Relic tools.
• Excellent troubleshooting skills utilizing tools such as Wireshark, Charles Proxy and AWS tools.
• Excellent communication and collaboration skills

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in…