Location: GTA Hybrid (3 days onsite)
ObjectiveLead SAP Application Managed Services (AMS) delivery with a strong blend of managed services, SAP delivery, client management, and operational leadership experience. Oversee large SAP AMS or Application Outsourcing engagements, ensuring effective service delivery across SAP ECC and/or S/4
HANA landscapes.
SAP Application Managed Services (AMS) and Application Outsourcing
SAP Delivery and Operational Leadership
Client Management and Service Delivery
SAP ECC and S/4
HANA SupportSLA/KPI Governance
Incident, Problem, Change, and Release Management
Management of SAP Support Organizations
20+ years of SAP experience with significant leadership responsibility.
Proven experience leading large SAP Application Managed Services (AMS) or Application Outsourcing engagements.
Strong background managing SAP support organizations across ECC and/or S/4
HANA landscapes.Experience owning service delivery, SLA/KPI governance, incident, problem, change, and release management.
Experience combining managed services, SAP delivery, client management, and operational leadership.
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