Consultant, Infrastructure Management

You'll join the Network Engineering team within CIBC's Technology Operations Management group. As a Consultant, Infrastructure Management, you'll help design, maintain, and support the quality assurance of CIBC's technology infrastructure and network environment. You'll build and review network solutions that align with business needs, contribute to infrastructure stability and performance, and help address technical issues across the environment. In this role, you'll work closely with team members, partners, and business stakeholders to deliver secure, reliable, and client-focused technology solutions.

You'll also support ongoing improvements by applying your technical knowledge across networking and security disciplines. At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

• Solution Design
  - Build client-focused infrastructure and network solutions that meet business requirements. Prepare, review, and validate solution design documents, including scope, requirements, and quality considerations.
• Technical Delivery
  - Support the design, maintenance, and continuous improvement of network infrastructure across areas such as routing, switching, firewalls, virtual private networks, load balancing, and network security.
• Communication and Collaboration
  - Communicate clearly with team members, partner teams, and business stakeholders to support alignment, issue resolution, and informed decision-making. Share updates and technical recommendations with leadership when needed.
• Problem Solving
  - Investigate technical issues, assess root causes, and help implement practical, effective resolutions that support a stable and secure environment.
• Quality Assurance
  - Contribute to infrastructure quality by applying best practices, validating solutions, and helping ensure network changes are implemented with care and consistency.

You have relevant technical experience. You bring 2+ years of information technology experience in large enterprise environments, with practical knowledge of networking, network security, firewalls, virtual private networks, load balancing, and Cisco routers and switches. You also have experience designing and implementing local area network, wide area network, and virtual private network environments. You understand network best practices. You have working knowledge of network capacity planning, network security principles, reporting, and general network management practices that support performance, resilience, and security.

You have a relevant educational background. You have a degree or diploma in Computer Science, Computer Engineering, Programming, or a related field, or an equivalent combination of education and experience.

You put our clients first. You engage with purpose to find the right solutions and deliver work that supports strong client outcomes. You give meaning to data. You enjoy investigating complex issues, making sense of technical information, and communicating your insights in a clear and effective way. You're driven by collective success. You know collaboration can turn a good idea into a great one, and you value working as part of an inclusive team with a shared goal.

You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to…