Cloud Operations Intern

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.

As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.

The Cloud Operations Intern will work as part of Interac’s Cloud Operations team to operate, enhance and secure Interac's cloud services. As part of the Cloud Operations team, this intern will work under guidance from a Technical Lead, Cloud Operations and can expect to collaborate together with technical colleagues to solve problems through innovative and creative thinking, leveraging automation and tooling to deliver key outcomes for our Cloud workloads.

This an excellent opportunity to develop knowledge and experience across multiple technology domains (including Enterprise Cloud, Platforms, Dev Ops, Agile) and operate in a fast-paced environment delivering payment systems that Canadians rely on every day.

• Support the Cloud Operations team in maintaining and improving AWS-based cloud infrastructure, monitoring systems, and operational reliability across lower and production-like environments.
• Assist with day-to-day operational activities including Cloud platform monitoring, performance monitoring, incident investigation, log analysis, deployment validation, and operational health checks for cloud-native platforms and services.
• Contribute to automation and Dev Ops initiatives by working with Infrastructure as Code (Terraform), pipelines, scripting, and operational documentation to improve efficiency and reduce manual effort.
• Collaborate with engineers, SREs, and platform teams to support cloud migrations, cloud readiness reviews, platform upgrades, security compliance activities, and environment readiness initiatives.
• Participate in operational reviews, troubleshooting sessions, and continuous improvement activities while gaining exposure to enterprise-scale cloud operations and reliability engineering practices.
• Prepare documentation and reporting to support Cloud services and processes, including Fin Ops reports, invoice validations and chargeback processes.
• Coordinate AWS and Azure invoicing, reporting, investigations and reconcile invoices with Accounts Receivables and Finance.
• Prepare reporting and documentation to support Fin Ops practices, procedures and operational deliverables.
• Preparing design documents for cloud deployments and maintenance.

• Currently enrolled in a university or college program in a relevant discipline, like computer science or similar field
• Familiarity with system architecture and automation
• Familiarity with scripting languages and cloud native technologies
• Working knowledge of automation
• Strong troubleshooting and problem-solving skills
• Familiarity with scripting languages
• Familiarity with cloud native technologies
• Proactive critical thinker, with strong analytical and problem skills – you enjoy continuously improving redundant or inefficient processes
• Comfortable troubleshooting and enjoy tackling challenging problems – you often utilize your creative thinking skills to come up with solutions
• Comfortable with…