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Senior Pega SME; Production Support

Job in Toronto, Ontario, C6A, Canada
Listing for: NTT DATA, Inc.
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    Unix/Linux
Salary/Wage Range or Industry Benchmark: 88616 - 128260 CAD Yearly CAD 88616.00 128260.00 YEAR
Job Description & How to Apply Below
Position: Senior Pega SME (Production Support)
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization,
We are currently seeking a Senior Pega SME (Production Support) to join our team in Toronto, Ontario (CA-ON), Canada (CA).
Experience in Pega PRPC Production Support.

Pega Certified Senior System Architect is the MUST. (PCSSA)
Proficiency in RDBMS (Oracle, PostgreSQL, DB2, MSSQL) and Linux/Windows administration

Configure, and maintain Pega nodes, clusters, and application life cycles (DEV, QA, UAT, PROD).Package application rules (RAP/Product Rules) and manage deployments using pipelines like Pega Deployment Manager or Jenkins.

Monitor system health using tools like Pega Diagnostic Cloud (PDC), Splunk, and Grafana; optimize JVM heap, thread pools, and queue processors.

Perform root cause analysis (RCA) for App issues and indexing problems, and database bottlenecks.
Min/Required Skills   10+ years of Pega experience
5+ years of prodction support
5+ years of pega admin experience
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is CAD $88,616 - $128,260. This range reflects the minimum and maximum target compensation for the position across all Canada locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.
About NTT DATA  NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.

our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.

NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Job Segment  Developer, Linux, Oracle, Database, Quality Assurance, Technology
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please  . If you'd like more information on your EEO rights under the law, please  . For Pay Transparency information, please  .
Position Requirements
10+ Years work experience
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