Director, AI Business Solutions, Canadian Wealth Management

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Requisition
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Director AI Business Solutions will be responsible for guiding and implementing the AI strategy across the Canadian Wealth Management (CWM) businesses, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.
The Director AI Business Solutions will be responsible for identifying AI initiatives that are aligned with our strategic objectives, supporting the development and implementation of artificial intelligence (AI) initiatives from start (rapid pilots, MVPs) to finish (deployed in production with user adoption). The role will be focused on process improvements, enhancements, or even reimagining them to support the evolution of CWM.
The Director AI Business Solutions will also be responsible for staying current with AI trends and technologies to drive innovation and maintain a competitive market edge in a manner that is compliant and trustworthy in alignment with Scotiabank’s Enterprise AI Governance framework. The role will leverage AI-driven analytics to optimize distribution strategies, enhance efficiency and improve user engagement by identifying patterns, and streamlining processes.

This role involves working with cross-functional teams including retail and institutional distribution, finance, operations, product, technology and data.

• Align CWM’s AI priorities and initiatives with leadership across the different functional business areas
• Define CWM’s AI strategy, vision, and goals in alignment with CWM’s strategic business priorities
• Manage AI development, demand portfolio, while maintaining an opportunity pipeline
• Define objectives, metrics, KRI’s, and Key Results (OKRs) for the Business Solutions Program
• Regularly report progress on key initiatives and program outcomes to CWM leadership team, providing insights and strategic recommendations to inform-decision making
• Establish and manage a multi-disciplinary Business Solutions team as needed to manage and operate AI while scaling for growth
• Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.
• Assess, prioritize and develop capabilities and resources required to develop, manage, and operate the AI ecosystem
• Identify, develop and enhance necessary organizational AI skills and roles across leadership and business functions
• Ideate, prioritize, design, test, and refine AI pilot solutions
• Operate the AI practice, including the AI lifecycle, governance, and partnerships
• Drive distribution efficiency and effectiveness
• Develop and maintain AI use cases
• Monitor AI performance and risks
• Drive ROI on AI investments
• Scale AI with value and re-use
• Drive and sustain an AI-first innovation culture
• Conduct executive AI labs to deep dive the value of AI in investment management and how to drive a culture change towards AI adoption
• Align…