Deskside Support Engineer
Job Description & How to Apply Below
Location: California
Elevate your IT career with Corient as a Deskside Support Engineer, focused on delivering outstanding support to end-users. Engage in troubleshooting, installations, and optimizing workstation performance.
Corient seeks a Deskside Support Engineer to deliver exceptional end-user support, working onsite five days a week. You will troubleshoot issues, resolve complex problems, and maintain IT equipment to ensure seamless operation. This role demands strong analytical skills and the ability to work independently while being a vital team member committed to success.
Key Responsibilities:
• Deliver in-person and remote user support
• Troubleshoot hardware and software issues promptly
• Install and maintain PC components and peripherals
• Document incidents in Corient’s ITSM system
• Collaborate to resolve critical incidents
Requirements:
• Associate degree or equivalent industry experience
• 3–4 years of deskside support experience
• Proficiency with Windows 11 and Microsoft Office
• Experience with incident management systems
• Strong problem-solving and customer service skills
Become a key player in IT support at Corient, providing exceptional service across all user interactions.
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