Linux AWS Technical Support Engineer

Job in Toronto, Ontario, C6A, Canada

Listing for: Luxoft

Full Time position
Listed on 2026-11-02

Job specializations:

IT/Tech
IT Support, Systems Administrator, Cloud Computing: Infrastructure & Operations, Unix/Linux

Salary/Wage Range or Industry Benchmark: 70000 - 110000 CAD Yearly CAD 70000.00 110000.00 YEAR

Linux and AWS technical support drive this platform-focused engineer role within a global investment management organization. Investigate tickets and resolve infrastructure issues across cloud services.

This Technical Support Engineer handles L1 and L2 tickets for the platform, escalating to L3 when needed. The work involves Linux troubleshooting, AWS services, Kubernetes administration, Docker management, and basic networking. ITIL incident and change management through Service Now also supports daily operations.

Key Responsibilities:

Handle L1 and L2 platform support tickets
Escalate issues to L3 when necessary
Collaborate with different stakeholders during investigations
Investigate incidents and provide comprehensive resolution details
Troubleshoot Kubernetes and Docker environments

Requirements:

Linux administration and troubleshooting skills
AWS experience with VPC, EC2, S3, RDS, and IAM
Kubernetes administration and troubleshooting experience
Docker containerization and management knowledge
Git, Git Hub, Terraform, and basic networking knowledge

Apply Linux, AWS, Kubernetes, and ITIL support expertise while resolving platform tickets for a global investment organization.

To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
View / Apply for Jobs
Matching My Jurisdiction