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Associate Director, Process Engineering

Job in Toronto, Ontario, M5A, Canada
Listing for: OMERS
Full Time position
Listed on 2026-11-02
Job specializations:
  • IT/Tech
    Change Management, AI Business & Operations
  • Management
    Change Management, AI Business & Operations
Job Description & How to Apply Below

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and experience. A place where you can personalize your employee journey to be — and deliver — your best.

We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 665,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

Role Summary

This is an opportunity to play a leading role in shaping how work gets done across OMERS. As part of the Data and Technology team, the Associate Director, Process Engineering will lead the Process Engineering practice while driving complex, high-impact transformations across the Investments, Corporate and Real Estate groups. Reporting to the Director, Process Engineering, Automation and Business Intelligence, this role will lead a team of Process Engineers, build strong partnerships across the organization, and proactively identify opportunities to simplify, reimagine and transform end-to-end processes.

It will also provide strategic leadership and oversight for the Agentic Automation team, helping evolve the capability beyond traditional RPA toward agentic process automation, where AI agents, automation and other technologies are applied to reimagined processes to deliver scalable and sustainable business outcomes. The Associate Director will help ensure AI, automation, analytics and other technology-enabled solutions solve the right problems and deliver meaningful, sustainable business outcomes.

This is both a people leadership and individual contributor role, alongside leading the team, the Associate Director will be accountable for personally leading and delivering their own transformation initiatives.

You will be responsible for:

  • Lead, coach and develop a team of Process Engineers, providing direction and oversight across a portfolio of process transformation initiatives.
  • Provide strategic leadership and oversight for the Agentic Automation capability and portfolio, helping evolve automation beyond traditional RPA, prioritize high-value opportunities, and ensure solutions are scalable, resilient and aligned with business priorities.
  • Proactively identify, shape and prioritize process transformation opportunities, including those enabled by AI, automation and analytics, by understanding business priorities, pain points and where workflows can be simplified or reimagined to deliver meaningful business value.
  • Lead complex, cross-functional process transformations from problem definition and current-state analysis through future-state design, implementation, adoption and benefits realization.
  • Conduct in-depth, end-to-end process analysis to challenge existing ways of working, identify root causes and assess upstream and downstream dependencies across technology, data, roles and controls, using these insights to design simplified, reimagined future-state processes.
  • Shape how AI, Agentic Automation and other technologies are applied to business processes, ensuring technology is solving the right problems and is thoughtfully integrated into future ways of working.
  • Build strong partnerships across business and technology teams, translating…
  • Position Requirements
    10+ Years work experience
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