Business Analyst

Location: Toronto, ON

Hybrid 4 days in office

• Position Type: Contract
• Contract Duration: 12 months
• Pay Rate: C $64.00 C $78.00 / Hour (CAD)
• Shift / Schedule: Monday Friday, core business hours; overtime as needed
• Travel Requirements: Not required

Reporting to the Senior Manager, Payments Platform Capabilities, the successful candidate will play a critical role in the management and delivery of business analysis activities on complex, transformational, cross-functional project(s) for Enterprise Payments. The role is fundamentally business-oriented, with a core focus on payments modernization, requirements gathering, business process analysis, stakeholder management, and working with technology partners. The BA will work across several active initiatives including Wire Payments Modernization, Data Services, and EFT/EDAS Modernization.

The ideal candidate thinks from a business lens first, is able to translate business needs into technology specifications, and communicates effectively with both business and technology teams. Candidates should have familiarity with payment types and associated messaging including Wire payments, EFT, EDI/EDAS, and SWIFT messages and a general understanding of how banks communicate payment information; deep technical or payment-expert knowledge is not required.

No credit-card or debit-card experience is required.

• Leadership of the end-to-end business requirements throughout the lifecycle of the project, working collaboratively with stakeholders from lines of business, technology, operations and governance & control, always keeping a customer-centric focus
• Proactive identification and management of requirement risks, issues, assumptions, dependencies, and constraints
• Contribution to Change Management deliverables (stakeholder analysis, gap analysis, change planning, etc.) to ensure readiness of our customers, colleagues and cross-functional stakeholder groups
• Application of a variety of business analysis tools and techniques to solicit requirements and ensure alignment with business and Enterprise Payments' needs and strategies
• Adherence to Enterprise Project Management governance and controls to ensure requirement deliverables meet best practices and standards
• Collaboration with technology partners, providing recommendations towards system requirements and design to ensure alignment to business requirements
• Contribution to Quality Assurance activities by supporting development of test strategies, test plans and test scenarios; and active participation in assessment and resolution of testing defects
• Contribution to team development of skills and capabilities through mentorship of colleagues by sharing knowledge and experiences
• Fostering a collaborative team environment by actively participating in team meetings and reward & recognition programs
• Contribution to a positive work environment by embracing diversity in the workplace and supporting and proudly representing the organization in the community
• Lead and manage business requirements
• Work with multiple business lines and stakeholders
• Partner with Governance & Controls
• Work closely with Technology/IT teams
• Understand current business processes and identify requirements
• Translate business requirements into technology requirements/specifications
• Support project delivery and modernization initiatives
• Manage stakeholder discussions at a senior level
• Work with Product Owners / Chief Product Owners
• Partner with BAs, BAsAs/technical teams and QA
• Help interpret QA findings against business requirements
• Communicate analysis/findings to executives

• Advanced knowledge of business analysis, project delivery practices and standards across the project life cycle
• Proven track record working in project delivery, with experience in various project disciplines (PDLC, Iterative, Agile), Proven experience in successful requirements delivery for large, complex, multi-stakeholder programs/projects
• 8 years of experience in business analysis (BA accreditation is an asset)
• Prior experience in a financial institution (payments-focused role is an asset)

• 8 years of Business Analyst experience
• 3 4 years banking/financial services experience
• Strong requirements gathering and process analysis skills
• Proven stakeholder management experience
• Ability to bridge business and technology
• Familiarity with payment types and basic payment messaging, including Wire payments, EFT, EDI/EDAS,…