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Job Description & How to Apply Below
We empower industry-leading brands to navigate change, strategize, and build extraordinary custom experiences. In a landscape defined by human and machine collaboration, we bridge the gap between complex AI and beautiful product design. From strategy to implementation, our 750+ global experts deliver intelligent solutions trusted by 500 million people.
About
The Role This role is part of our Digital team, where your internal title will be Senior Specialist, Digital; working primarily in a strategic leadership capacity across client engagements. As a Program Manager, you excel at orchestrating complex, multi-stream programs that deliver exceptional digital and AI products and experiences, while driving alignment between client business goals and cross-functional project teams.
You are a strategic thinker with a high capacity for navigating ambiguity. You bring a strong ability to manage portfolios of projects, oversee large-scale budgets, and mitigate risks across multiple work streams while ensuring high-quality, on-time delivery. You are comfortable advising senior client stakeholders and are motivated to elevate both your team's delivery performance and your consulting expertise.
In this high-impact role, you will lead the evolution of client engagements, guiding programs from initial strategy and discovery through to successful delivery, while contributing to broader digital consulting initiatives including organizational transformation, portfolio management, and process governance.
What You'll Do Lead and manage complex, multi-stream digital and AI programs, ensuring the successful delivery of integrated digital solutions
Own the program lifecycle, including high-level road mapping, resourcing strategies, financial oversight, and scope management across multiple work streams
Drive delivery excellence across cross-functional teams (Strategy, UX Design, and Technology), fostering collaboration and removing high-level blockers
Act as the strategic point of contact for senior client stakeholders, ensuring clear communication, alignment on business objectives, and proactive issue resolution
Identify systemic risks, proactively developing mitigation strategies to keep programs on track and drive continuous improvement
Collaborate with teams to interpret complex business challenges and translate them into actionable, multi-phase delivery roadmaps
Facilitate and lead high-level workshops, including executive steering committees, strategic discovery, and portfolio planning sessions
Oversee the structure of presentations, program reports, and other key client-facing deliverables, leveraging AI tools to optimize workflow efficiency
Qualifications Minimum 5+ years of relevant experience in project or program management, preferably within a digital agency or consulting environment
Proven success managing large-scale, cross-functional digital programs (design and/or technology)
Strong mastery of project management methodologies and portfolio management best practices
Proven ability to manage complex budgets, resource allocation, and program scope effectively
Strong track record in executive-level communication and stakeholder management
A demonstrable passion for digital transformation, user experience, and modern technology
A commitment to continuous learning about emerging technology, especially AI
Excellent written and verbal communication skills
Exceptional organizational skills with a keen eye for high-level detail
Strong analytical mindset and ability to make data-driven strategic decisions
Self-motivated leader with a desire to foster high-performing teams
Ability to work collaboratively across diverse teams and independently
Confident in presenting and leading executive-level discussions
Perks and Benefits Comprehensive Health & Wellness Benefits Package
Socials, Outings & Retreats
Retirement Planning
Parental Leave Program
Culture of Learning & Development
Flexible Working Hours
Work from Home Flexibility
Service Recognition Programs
Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for…
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