Program Manager

Job Description  Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme. Inclusion is one of our core values and in our DNA. We are committed to fostering an inclusive workplace that embraces our differences and creates an atmosphere where all our employees thrive because of their differences, not in spite of them.

Become part of Something big with Extreme! As a global networking leader, learn why there’s no better time to join the Extreme team.
Job Details  Title of position:
Program Manager
Position type:
Full time

Location:

Canada
Position reports to:
Director of Program Management
Final date to receive applications:
Applications are being accepted on a rolling basis and this posting will remain open until filled.
Work authorization:
We are unable to sponsor or take over sponsorship of an employment visa, including H-1B visas/Work permits at this time.

Job Description  The Technical Program Manager will join the Project Management Office and drive a complex, multi-year strategic government program involving hardware platform NPI, concurrent software releases, private cloud infrastructure deployment, and international compliance certification. The role requires strong technical program management skills, disciplined execution, executive stakeholder management, and the ability to coordinate across Hardware Engineering, Firmware Development, Networking Software (cloud management, security, controller platforms), QA, Product Management, Manufacturing, International Compliance, and government customer teams across multiple time zones.
The individual will own program visibility and governance, identify and drive resolution of complex cross-functional dependencies across multiple teams and work streams, ensure customer commitments are met, manage compliance/certification critical paths, maintain executive stakeholder alignment, and escape risks early with clear impact analysis and mitigation options.

Key Responsibilities  Executive Stakeholder Management & Program Governance   Own program governance structure; establish and maintain executive steering committee cadence with clear decision-making authority
Provide weekly executive reporting on program health, milestone status, critical risks, and pending decisions
Communicate program status to SVP-level leadership and customer steering committee with clear, actionable insights
Escalate risks and resource conflicts to leadership with impact analysis, mitigation options, and recommended actions
Ensure executive visibility into program timeline, customer commitments, and go/no-go readiness
Manage executive decision-making on trade-offs (scope vs. schedule vs. quality) with full context
Release & Program Management   Manage multiple concurrent software and hardware release programs across cloud management, security, controller, networking software, and manufacturing components
Drive releases through development completion, QA, release readiness, and GA milestones
Track release scope, feature readiness, must-fix defects, testing completion, and release criteria
Lead release readiness meetings, ensuring actions, risks, dependencies, and decisions are documented
Ensure release artifacts (release notes, technical documentation, customer guides) are completed before GA
Identify schedule risks early and drive mitigation plans with responsible teams
Hardware NPI & Manufacturing Coordination   Manage new hardware platform NPI program through development, manufacturing, QA verification, and…