Senior Dynamics 365 CRM Project Manager

Lead Microsoft Dynamics 365 CRM modernization in Toronto, managing cloud transformation, integrations, and executive stakeholder engagement. This is a 12 month contract.
As a Senior CRM Project Manager or Program Manager, you will lead enterprise transformation from strategy through deployment and adoption. The program includes multiple phases, data migration, production releases, and organizational change. You will connect business and technology teams throughout delivery.

Key Responsibilities:

Lead CRM modernization planning, governance, and execution
Manage roadmaps, releases, schedules, budgets, and RAID logs
Coordinate business, technical, vendor, and executive stakeholders
Oversee data migration, integrations, testing, and deployment
Drive readiness, communications, training, and user adoption
Requirements:
10+ years of project or program management experience
5+ years leading CRM modernization or transformation initiatives
Dynamics 365, Salesforce, or enterprise CRM delivery experience
Executive communication and stakeholder influence skills
Agile, Hybrid, and Waterfall delivery experience
Bring enterprise CRM governance, Dynamics 365 migration, and executive delivery leadership to this Toronto transformation program.