IT​/Tech, IT Consultant, Systems Engineer

Position: 11934
RQ00838 - Solution Architect - CRM - Senior   Assigned Recruiter(s) Madhumitha Mulakaluri
Job Opening
City Toronto
Country Canada
Number of Positions 1
Work Experience 10+ Years

Job Description  Reporting to:
Director, Digital Solutions Delivery, or designate.
Key Accountabilities   Lead the CIMS CRM and SharePoint upgrade from atechnicalarchitecture perspective, including collaboration with the Project Delivery Lead and project team for planning, execution, readiness, and implementation activities.

Validate the upgrade paths for Dynamics CRM 2016 to Dynamics
365 Customer Engagement 9.1 On-Premises and SharePoint 2013 to Share Point Subscription  Edition.

Create and maintain technical project artifacts, including the upgrade approach, environment strategy, architecture documentation, RICEinventory and assessment, migration sequencing, deployment plan, cutover plan,rollback plan, and technical readiness checklist.

Work with Project delivery lead to coordinate cross-functional technical teams, including application development,infrastructure, database, security, testing, operations, and third-party vendorresources.

Provide hands-on Microsoft Dynamics CRM leadership acrossimplementation, development, administration, configuration, troubleshooting,and upgrade activities.

Provide technical leadership for SharePoint On-Premises farmarchitecture, upgrade planning, database migration, patching, integration, and operational readiness.

Assess infrastructure, database, security, identity,authentication, certificates, service accounts, network, integration, and application dependencies.

Confirm Microsoft supportability requirements, supportedplatform versions, prerequisite software, required patch levels, licensingconsiderations, and target-state configuration decisions.

Validate the transition from the current Dynamics and SharePoint client-to-server integration to the required server-to-server integration model.

Document and validate migration sequencing, outage planning,staffing coordination, test cycles, production cutover, rollback, andpost-implementation stabilization planning.

Identify technical risks, unsupported configurations,architecture gaps, delivery constraints, and remediation recommendations, and escalate decisions requiring leadership direction.

Provide clear technical briefings, status updates,recommendations, and decision materials to project sponsors, IT leadership,governance bodies, and stakeholders.

Challenge assumptions and vendor recommendations where required and provide independent technical assurance throughout the upgrade.

Required Skills & Experience   Demonstrated experience leading complex IT projects,including new implementations, upgrades, migrations, and modernization initiatives, from both technical and overall delivery perspectives.

Proven experience creating and managing project artifactssuch as project plans, schedules, work breakdown structures, dependency maps,risk and issue logs, decision logs, and implementation plans.

Proven experience leading multidisciplinary technical teams across development, infrastructure, database, security, testing, operations,and vendor work streams.

Proven experience creating technical project artifacts,including upgrade approaches, environment strategies, architecture designs,RICE inventories, migration plans, release plans, cutover plans, rollbackplans, and readiness assessments.

Deep hands-on experience with Microsoft Dynamics CRM,including implementation, development, customization, administration,configuration, troubleshooting, integration, and upgrades.

Direct experience with Dynamics CRM 2016 and Dynamics 365

Customer Engagement 9.x On-Premises.

Deep hands-on experience with SharePoint On-Premises,including SharePoint 2013, SharePoint 2016, and SharePoint Subscription Edition.

Experience delivering on-premises to on-premises Microsoftplatform upgrades without relying on a cloud migration as the target solution.

Strong technical knowledge of SQL Server, SSRS, Windows Server, Active Directory, IIS, certificates, service accounts, authentication,networking, backup, recovery, and high availability.

Experience with Dynamics CRM and SharePoint integration,including server-to-server authentication and the modernization of legacyintegration models.

Experience planning and leading environment builds, data and database migrations, system testing, performance validation, productioncutovers, rollback, and stabilization.

Strong leadership, facilitation, problem-solving, risk management, documentation, and…