Apprenticeship Program

The Opportunity

Are you looking for a caring, collaborative, values-driven workplace with inspiring teammates and leaders? Do you have a genuine curiosity, interest and ambition to pursue a career in insurance at the most impactful global insurance provider in the world? Look no further than Zurich Canada.

Zurich Canada is excited to announce that we are accepting applications for our inaugural 2026 Apprenticeship Program. This two-year program is scheduled to start in September 2026, but please apply now for early consideration.

Our innovative General Insurance Apprentice Program allows participants to simultaneously gain the education and the experience to launch a rewarding career in commercial insurance.

The two-year program offered in Toronto, ON combines targeted coursework at Seneca Polytechnic in North York, with relevant work rotations at Zurich Canada’s head office at First Canadian Place, Downtown Toronto.

This posting is for an existing vacancy.

Zurich Canada uses artificial intelligence–enabled tools to support certain aspects of the recruitment process, including the initial review and screening of applications. Artificial intelligence is not the sole basis for candidate shortlisting or selection. All hiring decisions are reviewed and made by qualified hiring professionals.

Zurich follows a hybrid work model requiring three days per week of in-person presence, which may include time in the office or market-facing engagements.

Apprentices who successfully complete this two-year program will:

• Work in a paid, benefit-eligible full-time position at Zurich
• Gain significant experience in the Property and Casualty Commercial Insurance industry
• Earn tuition-free education at Seneca Polytechnic in the Business Insurance Diploma Program with flexible course delivery options
• Possess credentials and skills for today’s ever-changing marketplace

We are hiring Apprentices in two areas of Zurich Canada:

• Assist in processing client claims
• Work within multiple proprietary systems
• Utilize resources and methods of best practices to set up claims accurately
• Possible rotation within various lines of claims, i.e. auto, property, general liability, marine

• Service accounts through our end-to-end process
• Access and evaluate underwriting processes implementing best practices
• Follow instructions from underwriters in areas of policy rating and pricing
• Review and application of mandatory policy forms in relation to accounts
• Resolve inquiries from brokers, underwriters, and internal customers

Basic Qualifications:

• High School Diploma or equivalent
• Professional work experience is not required
• The desire to participate in academic courses and work at Zurich Canada, involving approximately 22.5 hours of office time and 15 hours dedicated to coursework

Once you successfully complete the recruitment process through Zurich Canada, your next step will be completion of the admissions process at Seneca Polytechnic to be eligible to qualify for the Apprenticeship program. (By submitting your application to Zurich Canada for this position, you agree to have your personal information shared with Seneca Polytechnic College to commence the admissions process)

Preferred Qualifications:

• 1 or more years of work experience and/or leadership role in student activities and/or significant voluntary community service
• Interest in pursuing a career in insurance
• Ability to balance multiple priorities and work deadlines
• Strong customer service skills
• Collaboration and problem-solving skills
• Ability to communicate with impact
• High degree of self-discipline and focus
• Attention to detail
• Ability to collaborate and work successfully in a team environment
• Intermediate computer skills, especially Excel
• Ability to navigate learning and interactions in an online environment

At Zurich Canada, we are committed to pay equity. We determine compensation based on objective criteria such as skills, experience, and internal equity. The salary range for this position is 40,000 - 45,000. This range reflects the expected pay for the role across Canada and may vary depending on factors like…