Muli-Lines Claims Representative

Catholic Mutual Group (CMG), established in 1889, is the leading provider of property, liability, and employee benefit coverage and related services for the Catholic Church throughout the United States and Canada. We are currently seeking experienced insurance professionals to fill two existing Multi-Lines Claims Representative vacancies in our Toronto Service Office.

wThe Multi-Lines Claims Representative is responsible for receiving, investigating, and adjusting claims while providing exceptional service to our members. This role works closely with the Operations Manager to ensure fair and equitable claim resolution. Responsibilities include verifying coverage, collecting repair estimates or contractor bids, and making recommendations regarding settlements and payments. The position also supports insurance and risk management programs for the Archdiocese

• es Receive, investigate, and adjust property and liability clai
• ns Facilitate fair and equitable claim settlemen
• ts Verify coverage and gather necessary documentation, estimates, and bi
• ds Provide recommendations regarding claim settlement or payme
• nt Maintain positive relationships with assureds and respond to service nee
• ds Collaborate with the Operations Manager on insurance and risk management progra
• ms Manage multiple projects simultaneously in a fast-paced environme

• ons Bachelor’s degree or completion of insurance courses such as IIA General Insurance (requir
• ed Minimum of three years of claims adjusting experie
• nce General understanding of insurance, marketing, and communicati
• ons Strong verbal and written communication ski
• lls Ability to manage multiple priorities with strong organizational ski
• lls Proficiency with telephone-based communication and customer serv
• ice Ability to work effectively both independently and collaborativ
• ely Bilingual in English and French prefer
• fits Competitive starting sa
• lary Excellent benefits and paid time off pac
• kage Family-friendly, employee-centered work environ