Claims Expert, Treaty Casualty Claims
Job in
Toronto, Ontario, M5A, Canada
Listing for:
SCOR
Full Time
position
Listed on 2026-08-11
Job specializations:
-
Insurance
Insurance Analyst, Insurance Claims, Risk Manager/Analyst, Underwriter
Job Description & How to Apply Below
This claims professional must have extensive background in the insurance industry, which includes both primary insurance and reinsurance claim handling experience in various lines of property/casualty business. The ideal candidate will have a high level of technical claim handling ability in liability lines of business, particularly as it relates to casualty liability losses, as well as an in-depth knowledge of reinsurance terms and concepts.
The ideal must be an effective communicator. Experience managing cyber, financial lines and complex latent claims exposure is highly desired.
The position is an integral part of SCOR’s client focused initiative and requires not only claim expertise but the ability to deliver excellent customer service to stakeholders and clients both internal and external to SCOR. Claim Experts are hands-on managers of individual higher exposure/complicated claims; expected to regularly and independently conduct outside claim audits and client visits; initiate regular contact with underwriters, actuaries and accounting staff;
have the ability to review and analyze overall loss portfolios; and be able to summarize and effectively draft reports with claim insights. A comfort level with technology is required as the digitalization of our departmental operations is a key part of our corporate strategy. The position reports to the Senior Vice President, Head of Americas Claims housed in Chicago. Regular travel required.
Oversee and manage a portfolio of insurance P&C accounts which entails:
Evaluating, developing, reporting on and resolving complex and/or higher value individual claims and/or loss bordereauxApproving financial transactions on claims within his/her authorityCollaborating and assisting in the account management of assigned accounts, often with other internal department representativesServe as the local “face” of SCOR to Canadian clients for claims-related purposesConducting claim audits, drafting claim audit reports and providing claims insight to various audiencesCoordinate Canadian claims data for monthly claims meetingProviding marketing support relating to cedents and brokersAnalyzing loss and expense trends on loss portfolios, emerging risks and large losses, providing insight into plans to improve resultsAnticipating client needs and expectations and delivering superior customer serviceWorking collaboratively with others within the claim department, as well as with claim experts and technical accountants, to ensure prompt turnaround and response to clientsContributing to the company’s international community of claims expertise by sharing knowledge and experience on a global basisKeeping abreast of claim and industry developments/trends in order to maintain a high level of expertiseAlong with the Assistant Vice President of Claims in Toronto, coach, mentor and assist in the training of more junior claim staffParticipating in projects as required5–10+ years of combined insurance/reinsurance experience in casualty lines claims handlingCollege degree or equivalent work experience. Post-graduate degree and/or industry certification/designation a plus
Proven experience handling cyber, financial lines, and complex latent claimsDemonstrated ability to manage a portfolio of complex claims independentlyStrong capability to organize, analyze, and interpret dataPrior management experience is an asset (people, project, or account managementDeep claims expertise and strong technical knowledgeStrong customer service orientationCollaborative team player with the ability to work independentlyExcellent verbal and written communication skillsStrong analytical and problem-solving abilitiesComfortable presenting findings, insights, and recommendations to stakeholdersAbility to coordinate and leverage resources to achieve desired outcomesProficiency and comfort with technology and digital toolsSCOR welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Hybrid Work Policy: SCOR is committed to an "in-office" culture where people can collaborate, exchange…
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