Who Are We?
Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Job Category
UnderwritingTarget Openings
1What Is the Opportunity?
Responsible for providing Account Executives with information necessary to make sound underwriting decisions (, customer service and administrative support affecting brokers/insureds from initial submission through policy issuance, policy changes and renewals). Provides support within established performance standards and priorities that are responsive to underwriting, retention and service, profitability and growth goals. Assures all related support activities are delivered in a manner consistent with business unit customer service and expense management focus.This is a six-month contract role supporting the Surety Operations team. The pay range for this position is $25 - $35/ hour.
What Will You Do?
Participates with Account Executives/Underwriters in the new business and in force activities that support underwriting decisions that are consistent with business unit growth and retention goals
Partners with Account Executives/Underwriters to establish support needs for new and in force policies (, identify/gather relevant account information to quote and/or bind the policy etc.)
Participates in pre-renewal meetings to define assignments
May prepare underwriting/pricing exhibits (, exposures, experience rating, profit and loss analysis, expense models, updated account information, etc.)
Manages account documentation (, proposals, agreement letters, reinsurance certificates, collateral agreements, policy change, endorsements, cancellations, broker record changes, letters of experience etc.)
Ensures accurate and timely servicing and billing of accounts
Communicates with brokers/agencies, insureds/customers and internal departments. (, researches and resolves issues, responds to inquiries and questions)
Quotes accounts within authority limits by reviewing exposures and experience rating, updating account information, rates and adjusts the price
Provides information for regulatory compliance (, statutory filings, proof of insurance, certificates)
Provides administrative support and other related services as needed (, input account information into system)
Participates in projects/assignments as needed
Perform other duties as assigned
What Will Our Ideal Candidate Have?
College Diploma
Intermediate time management skills and ability to prioritize daily assignments
Must be highly organized with ability to handle multiple tasks simultaneously to meet deadlines
Advanced attention to detail
Advanced verbal and written communication skills required to manage customer service requests, provide information to Insurance professionals and to respond to oral and written instructions
Intermediate computer skills and ability to learn new applications in a department with the most the most advanced and continually improving computer platforms and emerging technology and tools
Intermediate Microsoft Office (Excel, Word and PowerPoint) skills
Advanced data entry skills
Accountability:
Takes ownership and responsibility for actions and outcomes, performance and results
Analytical Thinking:
Identifies current or future problems or opportunities, analyzes, synthesize and compares information to understand issues, identifies cause/effect relationships and explores alternative solutions to support sound decision-making
Change Management/Resilience:
Remains energized and focused in the face of ambiguity, change or strenuous demands
Communication:
Demonstrates effective verbal, written, and listening communication skills
Customer Focus:
Provides service excellence to internal or external clients
Judgment/Decision Making:
Exercises sound judgment, makes decisions and commits to a position
Leveraging Differences:
Works with and includes people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets…
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