Analyst, Claims Management, Commercial Development

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

This role is an in‑office position based at our 10 Bay Street location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.

Our Capital Projects Group workforce is made up of driven and dedicated professionals who care deeply about working together to deliver infrastructure and make a positive impact in our communities. Join us as we build a knowledgeable and collaborative team that courageously changes how transit projects will be delivered.

Our Commercial Management Office is hiring a Claims Analyst – CPG Claims. This role will provide review, assessment, and expertise in the management of the claims process to support the Capital Projects Group’s delivery of capital and infrastructure projects, including analysis of claims and providing recommendations for resolution of those claims under the guidance of the Claims Manager, along with in‑depth estimation and review of variations.

CONSTRUCTION PROJECT CLAIM ANALYST ROLE:
This job ad is related to claims and change management in rail infrastructure and heavy civil construction projects. Background in civil and engineering works, including estimating and quantity surveying, is required.

• Conduct analysis of claims following Metrolinx’s Claims Management Procedures for both P3 and Non-P3 Contracts, ascertaining entitlement, analyzing and assessing impacts and associated costs, and providing recommendations for resolution of the claims involving variations, delay, disruption, acceleration, and loss of production etc.
• Conducts detailed review of cost impacts pertaining to Contractor’s/Subcontractor’s claims for direct costs, prolongation, loss of productivity/disruption, acceleration, escalation, unresolved variation notices/change requests.
• Conducts detailed quantum analysis and produces reports to support Commercial Support Team (CST) evaluation of various construction claims and Variations.
• Conducts variation analysis from contract documents including specifications and drawings.
• Provides the Project Delivery Teams (PDT’s) support and advice in their analysis and mitigation of claims and Early Warning Notices and, in any negotiation, and dispute resolution with Contractors and Consultants.
• Liaises with the PDT and CST in the review and analysis of claims, including engaging claim estimators and forensic schedule analyst from the CST as well as the legal teams.
• Supports Claims Lead/Manager in the preparation of claim strategy, evaluations, correspondence and recommendation for resolution.
• Conducts the claims management process across chosen Metrolinx transit and infrastructure projects, including management and maintenance of claims documentation/records and the timely reporting of claims status.
• Implements claims analysis and management templates, policies, processes, and tools to support effective and efficient claims management.
• Supports the Claims Lead/Manager during the negotiation and resolution phase and prepare various reports and presentations.
• Support the CST by monitoring and providing updates to the Claims Register, managing,…