TD Insurance, Counsel, Quality Counsel Oversight
Work Location:
Toronto, Ontario, Canada
Hours:
35 Line of Business:
Legal Pay Details: $135,000 - $180,000 CAD The pay details posted reflect a temporary market premium specific to this role that is reassessed annually. TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.
The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.
In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.
At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Quebec (Laval, Montreal), Ontario (Etobicoke, Toronto, North York, Burlington, and Peterborough), Atlantic Canada (Halifax, Saint John), Calgary and Edmonton, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously.
More than just a job, we offer rewarding careers.
Job Description Reporting to the AVP, External Counsel Performance, this role is responsible for establishing a consistent, objective, and scalable approach to assessing the quality of external counsel litigation work. The role supports the centralization of oversight within the Legal portfolio by conducting structured file-level reviews and generating data-driven insights. Through disciplined scorecard-based evaluation, the role strengthens accountability, reinforces adherence to litigation protocols, and supports improved litigation outcomes and risk management.
Key Responsibilities- Conduct structured file-level reviews of external law firm litigation files to assess quality, strategy execution, and adherence to standards.
- Apply and maintain / develop standardized scorecards to evaluate legal analysis, procedural execution, and overall file handling quality by external counsel.
- Identify trends, risks, and inconsistencies across external counsel performance.
- Support development and refinement of KPIs and performance metrics for external counsel.
- Generate data-driven insights and reporting to inform leadership decision-making.
- Support relationship management of external counsel by providing structured feedback informed by file reviews.
- Identify opportunities to leverage data, automation, and AI.
- Contribute to development of AI-enabled tools and strategies.
- LLB or JD and member in…
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